RPA : The Robots are coming

03 April 2017

Robotic Process Automation, or RPA, has been bubbling around for a few years now. I learnt about it because a friend of mine decided to start a business specialising in RPA a few years ago, and I’ve been following it ever since. I think it has developed sufficiently now to start really taking notice.

I attended a fantastic analyst briefing last week by Everest Group on the shape of the RPA market. It made the concept very easy to understand and I would recommend making the time to watch the playback if you can (email me for a link). If not the summary is below.

RPA is effectively using software to emulate human interactions with a process or programme. It tends to only deal with Structured Data, and delivers a deterministic solution to a problem – i.e. currently there isn’t a great deal of intelligence in the handling of the process. It's designed to relieve users of high volume monotonous processing functions.

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Who pays the middle man?

29 March 2017

Service brokerage as a concept has a dirty image.  Paying a middle man to help find a service seems counter intuitive, when the world is full of information at the touch of a button.  IT people are probably the most sensitive to this, usually intelligent, tech savvy, suspicious individuals who would much rather do their own research than pay someone else to do it for them.  I get it, I am one.

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Google Vs Insight

10 March 2017

Interesting client situation this week.  Received a call from a client who was in desperate need of some colocation space.  The call went like this:

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Are Trade Shows any good?

29 March 2017

This month, thousands of people will flock to Cloud Expo, which has conjoined with Cloud Security Expo, Big Data Expo, Data Centre World and Smart IoT Expo.  It’s at the Excel in Docklands.

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Contract Management

03 March 2017

 

One of the aspects of consulting we undertake is assisting clients with the overhead of managing their supplier contracts.  Why on earth would you pay someone else to manage contracts for you?   Surely, they are just the bi-products of the services you buy that you “stick in the drawer and never get out again”?   Well that beautifully summarises the problem.

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