Context

Fareham Borough Council were undergoing significant change, reviewing all business processes for efficiency and challenging themselves on the best way to do things. The IT department needed an independent set of eyes to verify their approach.

Approach

Embedded IT engaged with the Head of HR and IT to interview key staff and review people, process and technology in the context of Fareham’s new business agenda. Within a 2 week study period, a detailed assessment of the IT function produced a prioritised list of actions for change.

Results

The study gave Fareham a plan to upgrade or amend current IT services to better support the broader business function. Key risks and concerns were prioritised and ultimately fed into a IT strategy which aligned top down with the new council strategy.